Lead Bookseller

1 month ago


Mandeville, Louisiana, United States Barnes & Noble Full time
Job Summary

We are seeking a highly skilled and experienced Lead Bookseller to join our team at Barnes & Noble. As a key member of our store leadership team, you will be responsible for delivering exceptional customer experiences, driving sales growth, and leading a high-performing bookselling team.

Key Responsibilities
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Lead and manage a team of booksellers to achieve sales goals and operational excellence
  • Collaborate with the store management team to develop and implement store operations and customer experience initiatives
  • Provide coaching and development opportunities to booksellers to enhance their skills and knowledge
  • Ensure a vibrant and engaging store environment that showcases our products and services
  • Work closely with the cluster commercial support team to optimize inventory, pricing, and assortment strategies
  • Manage store operations, including receiving, returns, and day-to-day processes, to ensure efficient and effective execution
  • Identify opportunities for continuous improvement and implement changes to enhance the customer experience and store operations
Requirements
  • Proven experience in bookselling and leadership roles, with a strong track record of driving sales growth and improving customer satisfaction
  • Excellent communication and interpersonal skills, with the ability to lead and motivate a team
  • Strong operational knowledge and ability to manage store operations effectively
  • Ability to work collaboratively with the store management team and cluster commercial support team
  • Strong analytical and problem-solving skills, with the ability to identify opportunities for improvement and implement changes
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • The chance to work with a leading retailer in the book industry