Bilingual Jewelry Sales Specialist
2 days ago
About Us:
Icebox Diamonds & Watches is a family-owned and operated luxury jewelry retailer with over 40 years of experience. We pride ourselves on providing an exceptional company culture and a fun work environment that values our team members.
Our Social Media Presence:
We have a strong online presence, with our social media outlets including Instagram, YouTube, Facebook, Snapchat, Twitter, and TikTok, making us one of the most followed and viewed jewelry retailers in the industry.
Job Summary:
We are seeking a Full-Time Bilingual Jewelry Sales Professional (Spanish Speaking) to join our team at the Icebox Boutique at Saks Fifth Avenue in New York. As a key member of our sales team, you will be responsible for providing an exceptional customer experience, meeting sales goals, and maintaining the high standards of our luxury brand.
Responsibilities:
- Assist customers in selecting fine jewelry merchandise in a luxury brand environment
- Meet/exceed personal weekly, monthly, and annual sales goals and CRM goals
- Maintain Icebox standards, including replenishment and presentation, as well as the general appearance and cleanliness of the store
- Develop a clientele/customer base by asking each customer to complete a client profile card/client book
- Handle each customer transaction professionally, efficiently, and accurately
- Proficient in credit sales, applications, and offerings
- Navigate POS systems and ability to process a sale
- Evaluate jewelry and watches for repair or quality control
- Present and sell designer watches and fine jewelry to new and existing customers
- Resolve customer inquiries/complaints
- Assist in updating our newest offerings in our social media channels
- Self-motivated learner accountable to the goals of the organization
- Exceed all expectations and flexible to the daily changes of the position
Working Hours:
Standard hours of operation are Sunday to Saturday.
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