Zoho Implementation

Growthline Partners, LLC is a leading provider of consulting and technology solutions utilizing Salesforce and Zoho software. Our corporate office is located in the MidAtlantic region.

This is a remote work position with periodic travel to the client's site if necessary. We are looking for an experienced Zoho Implementation & Customization Consultant who has demonstrated both technical and consulting skills, especially in the manufacturing sector.

• Provide technical implementation skills to deliver customized client solutions based on business architecture and design specifications.
• Understand business process flow and requirements of the client and utilize skills to implement and customize various elements and objects in Zoho and 3rd party applications.
• Develop custom Zoho workflows, custom functions (Deluge), and API development and integration (Zapier & Zoho Flow).
• Create custom tools and scripts to automate manual business processes within or outside of Zoho.
• Develop custom modules where applicable to meet customer requirements.
• Effectively utilize Zoho modules features to automate various business processes.
• Mentor, monitor, control, and ensure the sustained effective usage of Zoho products throughout the client's organization.
• Review and analyze data in Zoho to identify discrepancies and incomplete information and work with users to help resolve discrepancies.
• Set up and manage access and control of users.
• Create required training material/guidelines for users as needed.
• Assist users with day-to-day questions or technical concerns through the Growthline Partners Ticket Desk.
• Work with Zoho support team to resolve any reported issues. Track issues and provide periodic updates.

• Experience in the configuration and customization of Zoho modules, including CRM Plus, Projects, Campaigns, Desk, SalesIQ, Finance Plus, Analytics, Command Center, and Forms.
• Experience and understanding of the Zoho CRM modules and their interrelationship and connections to Zoho Finance.
• Experience in software development using Zoho Creator (Deluge).
• Working knowledge of Microsoft 365, Teams, and Copilot with experience and through understanding of integrating Microsoft into Zoho's suite of products.
• Experience with Zoho Flow (API Tool) and/or Zapier.
• Experience with integrating 3rd party legacy manufacturing software, such as Infor, SAP, Acumatica, etc.
• Experience with WordPress, JavaScript, React Native, JQuery, PHP, etc.
• Experience with Microsoft Power BI and other relevant third-party software products.
• Experience working in a consulting environment.
• Prior experience working independently without oversight.