Merchandise Associate

4 weeks ago


New York, New York, United States Warner Bros. Discovery Full time
Join Our Team at Warner Bros. Discovery

We are seeking a highly motivated and customer-focused Merchandise Associate to join our team at the Flagship Wizarding World store in New York City. As a key member of our retail team, you will be responsible for delivering an exceptional customer experience, maintaining store appearance, and supporting sales goals.

Key Responsibilities:
  • Customer Service: Promote a positive and seamless guest experience, support store service levels, and maintain store appearance to meet visual merchandising standards.
  • Store Operations: Process store shipments, use POS technology, and support an accurate stock file.
  • Financial Analytics: Follow sales in each customer engagement and attain delegated daily, monthly, or quarterly sales goals.
  • Brand Representation: Maintain store appearance, teach and live store culture, and collaborate with the team to follow company values.
Requirements:
  • Minimum 6 months experience in premium retail, in a stock, replenishment, or visual role.
  • Strong merchandising knowledge and understanding of visual merchandising standards.
  • Ability to problem solve and respond to department priorities and direction.
  • Knowledge of Harry Potter series and background.
  • Demonstrated customer service skills.
  • Ability to work effectively in a team environment.
  • Strong attention to detail with focus on basic numerical skills.
  • Highly motivated self-starter with good initiative.
  • Proficiency with Word, Excel, PowerPoint.
  • Must have open availability for a flexible work schedule that meets the operating needs of the business.
About Warner Bros. Discovery:

Warner Bros. Discovery is a global leader in the media and entertainment industry, with a portfolio of iconic brands and beloved franchises. We are committed to creating a diverse and inclusive workplace that reflects the world we serve.

We offer a competitive salary range of $35,360 - $25,688.00 per year, as well as a range of benefits, including health insurance coverage, an employee wellness program, life and disability insurance, a retirement savings plan, paid holidays and sick time, and vacation.



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