Cabinet and Flooring Service Professional

3 weeks ago


Sandy, United States Interiorworx Full time

InteriorWorx Builder Design Center is seeking a skilled Cabinet and Flooring Service Professional to join our Customer Care Team in Sandy, Utah.

Job Summary

We are looking for a highly motivated and self-sufficient field service technician to deliver exceptional customer service experiences. The goal is to drive service success that enhances customer satisfaction, maximizes customer retention, and boosts profitability.

Key Responsibilities:
  • Provide top-notch service and customer support during field visits or dispatches.
  • Manage on-site installation, repair, maintenance, and tasks with precision and efficiency.
  • Diligently diagnose errors or technical problems and determine effective solutions.
  • Produce timely and detailed service reports to ensure seamless communication.
  • Document processes to maintain operational excellence.
  • Operate company vehicles safely and utilize field automation systems effectively.
  • Adhere to all company field procedures and protocols.
  • Foster collaboration with the technical team and share knowledge across the organization.
  • Understand customer requirements and provide informed recommendations.
  • Nurture positive relationships with customers through exceptional service.
Requirements:
  • Proficient in repairing and servicing cabinets, including installing cabinets and trims, adjusting doors and drawer fronts, installing hardware, and performing finish touch-ups.
  • Acknowledgeable of installing/repairing flooring in various trades, including carpet, wood/laminate, tile, and vinyl installations.
  • English literacy is essential.
  • Possess ability to work full-time shifts with overtime as required and adapt to changing work schedules.
  • Handyman certification is a plus.
  • Must have a good driving record to operate a company vehicle and pass a background check.
Estimated Salary: $60,000 - $80,000 per yearBenefits:
  • Health, Dental, Vision, and other supplemental insurances.
  • Paid Time Off.
  • Paid Holidays.
  • 401k Investment Plan.


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