Care Coordinator

2 weeks ago

Payson, Arizona, United States Southwest Behavioral Health Services Full time
Job Title: Care Coordinator

Southwest Behavioral and Health Services is seeking a dedicated and empathetic Care Coordinator to join our dynamic team. As a Care Coordinator, you will play a vital role in delivering compassionate care to enhance lives and improve communities.

Job Summary:

The Care Coordinator performs crisis stabilization functions, assists consumers and/or guardians in accessing resources within the community, and completes necessary paperwork for referrals, coordination, admission, discharge, and out of home placements. This position requires strong communication skills, problem-solving abilities, and a commitment to delivering high-quality care.

Responsibilities:
  • Reviews documents received and requests required documents to ensure appropriate level of care for members.
  • Evaluates eligibility information regarding services and benefit packages.
  • Develops service plans with consumers based on assessment and diagnostic processes.
  • Maintains contact with utilization managers and out of home placements to ensure continued stay documentation, documentation of contact and coordination occurs as required, and to ensure medical necessary services are received by members.
  • Coordinates consumer care or reports on interventions by meeting with consumer's care team to review efficacy of interventions and to revise plans of service with consumers.
  • Monitors mental status of consumers and response to treatment plans through face-to-face contact, and updates treatment plans as needed.
  • Provides face-to-face crisis intervention, completes safety plans, and conducts groups as needed.
  • Transitions consumer to appropriate level of care upon conclusion of treatment.
  • Provides information to consumers and family members or guardians concerning community resources and linkages to other services.
  • Assists consumers, families, or guardians in securing appointments with support services and agencies, as needed.
  • Arranges for transportation for consumers for community services and/or medical appointments as needed.
  • Maintains accurate, thorough, and current documentation of contact with consumers, treatment progress, and services received/provided.
Qualifications:
  • Minimum requirement consists of a 22-year age.
  • A combination of experience and education totaling 3 years is acceptable.
  • Bachelor's degree with one year of full-time behavioral health experience.
  • Valid AZ driver's license & motor vehicle clearance.
  • Must have fingerprint clearance issued by the Arizona Department of Public Safety or be eligible to receive within eight (8) weeks of hire.
Benefits:
  • 3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service.
  • 10 paid holidays.
  • Low-cost medical, dental, and vision insurance, short-term/long-term disability, and life insurance for employees.
  • We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account.
  • Career Development - Benefit from our culture of internal promotion.
  • We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs.
  • Employee Assistance Program, Health & Wellness, and much more.

About SB&H: Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.

To learn about Southwest Behavioral & Health Services mission, values, and services, please review our website at https://www.sbhservices.org/Mission and Values Our teams are working hard to ensure our Mission and Values are continuously modeled throughout our organization and in all of our daily interactions.

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