Member Specialist

6 days ago


Stanley, United States Sam's Club Full time
Job Summary

We are seeking a highly skilled and customer-focused Member Specialist to join our team at Sam's Club. As a Member Specialist, you will be responsible for providing exceptional member service, ensuring a positive shopping experience, and maintaining a clean and organized store environment.

Key Responsibilities:
  • Member Service: Provide prompt and courteous service to members, answering questions and resolving issues in a professional and respectful manner.
  • Store Maintenance: Maintain a clean and organized store environment, including the self-checkout area, by restocking shelves, sweeping and mopping floors, and disposing of trash.
  • Inventory Management: Assist with receiving and stocking merchandise, including checking inventory levels and reporting discrepancies.
  • Security and Safety: Observe and report any potential security or safety risks, and assist with emergency response procedures as needed.
  • Training and Development: Participate in training programs to develop skills and knowledge, and assist with training new associates.
Requirements:
  • Customer Service Experience: Previous experience in customer-facing roles, such as retail or hospitality.
  • Retail Experience: Experience working in a retail environment, including operating front-end equipment and working with mobile retail applications.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to work effectively with members, associates, and management.
  • Teamwork: Ability to work collaboratively as part of a team, with a positive and supportive attitude.
Benefits:
  • Competitive Pay: Earn a competitive hourly wage, with opportunities for performance-based bonuses.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, vision, and dental coverage, 401(k), and paid time off.
  • Professional Development: Participate in training programs and development opportunities to advance your career.


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