Operations Manager Trainee

6 days ago

Tucson, Arizona, United States Walmart Full time
Job Summary

We are seeking a highly motivated and detail-oriented Operations Manager Trainee to join our team at Walmart. As an Operations Manager Trainee, you will be responsible for leading and developing teams effectively, teaching, training, and actively listening to associates; touring stores and providing feedback; communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction.

Key Responsibilities
  • Lead and develop teams effectively by teaching, training, and actively listening to associates
  • Tour stores and provide feedback to improve store operations
  • Communicate and collaborate with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction
  • Introduce and lead company change efforts
  • Provide clear expectations and guidance to implement business solutions
  • Communicate business objectives to teams effectively
  • Model and demonstrate exceptional customer service standards to store associates
  • Manage and support customer service initiatives
  • Ensure customer needs, complaints, and issues are successfully resolved
  • Develop and implement action plans to correct deficiencies
  • Provide process improvement leadership to ensure a high-quality customer experience
  • Drive the financial performance and sales of the designated store area
  • Review and evaluate P&L statements
  • Manage and assist in budgeting, forecasting, and controlling expenses
  • Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes
  • Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved
  • Provide supervision and development opportunities for hourly associates
  • Hire, train, and mentor associates
  • Assign duties and set clear expectations
  • Provide associate recognition and communicate expectations consistently and effectively
  • Ensure diversity and inclusion awareness
  • Recruit and develop qualified associates to meet staffing needs and achieve company growth potential
  • Coordinate, complete, and oversee job-related activities and assignments
  • Develop and maintain relationships with key stakeholders
  • Support plans and initiatives to meet customer and business needs
  • Identify and communicate goals and objectives
  • Build accountability for and measure progress in achieving results
  • Identify and address improvement opportunities
  • Demonstrate adaptability and promote continuous learning
Requirements
  • 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience
  • For facilities that sell firearms, I acknowledge that the position for which I am applying will require successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training
  • For facilities that sell only ammunition and have state-specific requirements, I acknowledge that the position for which I am applying may require a current state-issued Certificate of Eligibility
  • Associates will be required to attend and successfully complete all job-required trainings and assessments
Preferred Qualifications
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing
Additional Compensation

The hourly wage range for this position is $31.25-$38.46

Additional compensation includes annual or quarterly performance bonuses

Regional Pay Zone (RPZ) and Sales Volume Category (SVC) may also be included in additional compensation

Benefits

We offer competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet

Health benefits include medical, vision, and dental coverage

Financial benefits include 401(k), stock purchase, and company-paid life insurance

Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting

Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes

For information about PTO, see https://www.walmart.com/careers/benefits

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities

Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates

Tuition, books, and fees are completely paid for by Walmart

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment

Benefits are subject to change and may be subject to a specific plan or program terms

For information about benefits and eligibility, see https://one.walmart.com

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