Sales Associate/Support

3 days ago

St Simons Island, Georgia, United States Chico's Full time
Job Title: Sales Associate/Support

We are seeking a highly motivated and customer-focused Sales Associate/Support to join our team at Chico's FAS, Inc.

Job Summary:

The Sales Associate/Support is responsible for providing exceptional customer service, promoting a customer and product-focused sales culture, and supporting management in achieving sales goals.

Key Responsibilities:
  • Provide outstanding customer service, ensuring a great customer experience and maximum profitability.
  • Meet company sales goals by utilizing sales techniques and communicating product knowledge to customers.
  • Maintain knowledge of current sales and promotions, and maintain pricing and visual standards.
  • Participate in visual directives, including monthly store sets and zone maintenance.
  • Model and promote the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni-channel experience.
  • Ensure prompt resolution of customer concerns and maintain a fast and efficient register experience.
  • Reinforce buying decisions at the checkout and achieve add-on goals, including gift card sales.
  • Build and maintain a solid customer following through clienteling and wardrobing.
  • Know current product fit and style assortment offerings in-store and online.
  • Maintain consistent client communication through utilization of customer books.
Requirements:
  • Retail or sales experience preferred.
  • Must be 16 years of age or older.
  • Excellent communication and customer service skills.
  • Able to learn or adapt to technology provided by the company.
  • Strong organizational skills and ability to multi-task in a fast-paced environment.
  • Able to communicate with customers, associates, and management.
Physical Requirements:
  • Constant walking/standing (67-100% of 8-hour shift).
  • Occasional lifting up to 50 lbs. (1-33% of 8-hour shift).
  • Frequent climbing (34%-66% of 8-hour shift).

Chico's FAS, Inc. is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, childbirth and related medical conditions, lactation, genetic information, gender, sexual orientation, gender identity or expression, military service, veteran status, or any other category protected under federal, state, or local law.

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