Sales Associate

3 weeks ago


Cincinnati, Ohio, United States Express Full time

About the Role:

Express is seeking a skilled Retail Sales Associate to provide exceptional customer service and support the sales floor. The ideal candidate will have a passion for fashion, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting shopping experience for customers.
  • Process transactions quickly and accurately, reducing customer wait times and ensuring a seamless shopping experience.
  • Provide a Great Customer Experience by delivering on all aspects of the customer experience model, including resolving customer service-related issues and promoting credit and loyalty member programs.
  • Assist with product launch changes according to company SOP and maintain a thorough knowledge of products and services offered by Express.

Requirements:

  • Education: High School or Equivalent
  • Years of Experience: 0-2 of relevant job experience - minimum 6 months
  • Proficient in use of technology (iPad, registers)
  • Meets defined availability criteria, including nights, weekends, and non-business hours
  • Meets physical requirements

Benefits and Compensation:

  • Medical, pharmacy, dental, and vision coverage
  • 401(k) and Roth 401(k) with Company match
  • Merchandise discount
  • Paid Time Off
  • Parental leave for new moms and dads

Salary Range: $10.45 - $18.20


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