Account Development Director

4 days ago


Silver Spring, Maryland, United States CBRE Full time
About CBRE

CBRE is a world-class organization providing comprehensive real estate services. We are committed to delivering exceptional results for our clients.

Job Description

An Account Development Director at CBRE provides strategic leadership and management to a client account, ensuring financial and operational commitments are met and exceeded. This leader serves as the single point of contact for all operational needs, working in partnership with stakeholders to deliver exceptional service.

Key Responsibilities:

  • Provide leadership, coaching, and guidance to the account team to ensure contractual commitments are met.
  • Identify opportunities for strategic development and drive organic growth through extra works and projects.
  • Act as the single point of contact for overall account operations, ensuring contractual compliance.
  • Supervise and coordinate all aspects of operations, including preventative maintenance, vendor services, help desk operation, and soft service delivery.
  • Ensure optimum staffing structures operate across the account, balancing cost reduction with service excellence and employee satisfaction.
  • Maintain effective relationships with key clients and communicate property profiles, emergency preparedness plans, site inspections, facility audits, and other related reports.
  • Present written recommendations to clients, including economic justifications, financial reports, and monthly summary reporting.
  • Drive innovation and thought-leadership on the account, engaging with subject matter experts.
  • Support business communication internally and externally, and participate in presentations to support the sales process.

Requirements:

  • Bachelor's degree from a four-year college or university.
  • 8+ years of relevant work experience.
  • Advanced proficiency in Microsoft Office Suite, including Word, PowerPoint, Excel, and Outlook.

CBRE Values:

CBRE is an equal opportunity employer that values diversity and promotes a culture of inclusion.


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