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Retail Sales Associate

2 months ago

Odessa, Texas, United States McCoy's Building Supply Full time
Job Summary:

The Retail Sales Associate will provide exceptional customer service by processing monetary transactions at the cash register and supporting store operations.

Key Responsibilities:
  • Greets customers as they enter the store and assists with locating products.
  • Operates the cash register accurately using the UPC scanner and product keywords.
  • Accepts money in the form of cash, checks, and credit or debit cards for items purchased.
  • Assists customers with questions about products or prices and provides product information.
  • Organizes and maintains work areas, including customer transaction tickets.
  • Ensures accurate transactions by balancing the cash register and sales at the beginning and end of each shift.
  • Processes returns and exchanges according to store policy.
  • Assists customers in resolving complaints and escalates them to management when necessary.
  • Assists with stocking and restocking products, front-and-face products on shelves, and assists with housekeeping.
  • Attends all store meetings and training sessions.
  • Performs other related duties as assigned.
Requirements:
  • Excellent customer service skills.
  • Good verbal communication skills.
  • The ability to operate available equipment, such as cash registers, calculators, or scanners.
  • Basic mathematical skills, as needed to make change and give refunds.
  • Knowledgeable about the company's products and services, as well as customer-related policies.
Physical Requirements:
  • Prolonged periods standing and working on the cash register or related equipment.
  • Must be able to lift up to 30 pounds at times, and occasionally lift/move up to 80 pounds.
  • May need to work nights, weekends, and holidays.
  • The ability to perform repetitive movements over long periods.

I have read the above job description and can perform the essential functions of the position with or without reasonable accommodation.

Mccoy's Building Supply is an equal opportunity employer. Equal access to programs, services and employment is available to all persons. Those applicants requiring reasonable accommodations in the application and/or interview process should contact a representative of the People Development Department.