Airport Operations Manager Position
3 days ago
We are seeking a highly motivated and experienced Airport Operations Manager to join our team at Atlantic Aviation. In this critical role, you will oversee the day-to-day operations of our FBO Line Department, ensuring safe and efficient service delivery to our customers.
Key Responsibilities:- Directly manage FBO Line Supervisors and CSR Supervisors, as well as indirectly supervise other operational employees.
- Develop and maintain site practices and procedures that foster a safe, profitable, positive, and enjoyable work environment.
- Ensure departments and personnel have adequate resources and inventory to maintain safe and efficient operations while providing exceptional customer service.
- Provide expert training to employees, with proper documentation to evidence such training as per NATA's 'Safety First' procedures.
- Stay up-to-date on company policies and tools, ensuring location compliance with current operational and safety requirements and standard operating procedures (SOP).
- Manage and ensure consistent adherence to service operations in line with policies and procedures.
- Oversee personnel, equipment, and resources to ensure optimal scheduling and cost control.
- Maintain working knowledge of specific aircraft refueling instructions, ground marshalling, turning, loading, and unloading.
- Ensure ground service, fueling, and hangar equipment/supplies operate safely.
- Conduct regular performance reviews of direct reports, offering counseling, motivation, and disciplinary action as necessary.
- Organize periodic departmental meetings and facilitate communication between staff and management.
- Coordinate facility maintenance and improvement initiatives.
- Initiate emergency and incident response procedures when required.
- Bachelor's degree in a related field or equivalent combination of training and experience.
- Valid state driver's license and at least 18 years of age.
- NATA Certification.
- No less than ten years of progressive experience in FBO Management, the airline industry, or equivalent aviation-related field, demonstrating ramp operations and management capabilities.
- Aptitude for supervising and developing staff.
- Strong communication skills, both written and oral.
- Consistently demonstrated organizational and leadership abilities.
- Participation in Atlantic Leadership Training.
- Basic proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
- Excellent customer relations skills.
This is a challenging yet rewarding opportunity to lead our airport operations team. If you possess the necessary skills, qualifications, and experience, we encourage you to apply.
The estimated salary for this position is $120,000-$180,000 per year, depending on experience and qualifications. We offer a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) matching, paid time off, and opportunities for professional growth and development.
Please submit your resume and cover letter to be considered for this exciting opportunity.
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