Sales Associate

2 weeks ago

Bellevue, Washington, United States Paper Source Full time
Job Summary

To be a great Sales Associate, you provide excellent customer service which is friendly, genuine and professional, and you always put the customers first ahead of everything and anything else.

You make the shopping experience engaging and interactive by enthusiastically sharing your knowledge whether face to face or over the phone, helping a customer choose a special gift, unique card or gorgeous wrap.

A sales associate creates enticing displays which are neat, tidy and vibrant to the customer. Your passion for customer service and willingness to help ensures your customers look forward to coming into your store.

From creating inspiring displays to helping with services, there is always an opportunity to demonstrate initiative and your passion for our products and people.

Responsibilities
  • Create a welcoming environment by engaging with our customers through friendly and genuine service to meet their needs.
  • Ask open-ended questions and use your product knowledge to make thoughtful recommendations as you actively sell.
  • Ensure a vibrant store by supporting store visual merchandising & replenishment standards, showing a commitment to maintaining a neat, tidy, shoppable and inviting presentation.
  • Leverage key campaigns and services, such as new item launches, promotions, membership, ship-to-home, etc.
  • Leverage training and communication tools (e.g., Cognition, Paper reSource, InsidePS, etc.) to educate yourself continuously on our products and services, supporting the store with this knowledge to give customers a great experience when they visit and shop.
  • Protect company assets by adhering to all inventory and loss prevention standards, properly completing any inventories and initiatives.
  • Work on the selling floor, which requires physical activity (i.e., prolonged standing, repetitive bending, lifting, climbing)
Requirements
  • Demonstrate passion to genuinely help people and a desire to learn about our products.
  • Demonstrate ability to communicate and express oneself clearly and respectfully.
  • Positive and can-do attitude.
  • Enjoy working with people.
  • Energized by working in an ever-changing environment.
  • Listen to people and enjoy solving problems.
  • Can clearly and respectfully communicate and express oneself.
Benefits

Part-time less than 20 hours per week: Sick pay equal to 1 hour for every 40 hours worked, Employee Discount

Part-time per week: 24 – 34 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 weeks thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k)

Full Time 30+ hours per week: 36-48 hours of sick time each year based on your scheduled hours, Employee Discount, 1 week of vacation your first year and 2 years thereafter based on your scheduled hours, 1 Personal Day your first year and 2 days thereafter, 6 Company Holidays, 401(k).

Employee may enroll in Benefits for themselves and eligible dependents which includes Medical Benefits, Vision Benefits, Dental Benefits. Employee is eligible to participate in additional benefits which includes Disability, Life Insurance, Transit, Tuition Reimbursement

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