Parts Counter Sales Associate
4 weeks ago
TEC Equipment, Inc. is a leading provider of heavy-duty trucks, trailers, and parts. With over 30 locations across the western United States, we serve thousands of customers in Washington, Oregon, California, Nevada, Arizona, Nebraska, Iowa, and South Dakota.
We offer a wide range of products and services, including Mack and Volvo heavy-duty trucks, Hino and Isuzu medium duty trucks, Wabash trailers, and Cottrell auto transport trailers. Our full-service lineup also features quality parts, state-of-the-art service, collision centers, and fuel, leasing/rental, financing, and insurance.
Job SummaryWe are seeking a highly motivated and experienced Parts Counter Sales Associate to join our team. As a Parts Counter Sales Associate, you will be responsible for selling parts to customers, finding new opportunities for sales, and creating valued customer relationships.
Responsibilities- Assist Service Technicians in selecting parts needed for repairs and ensure that Technicians submit a Parts Requisition before charging out the parts.
- Maintain a constant flow of parts to the service department to keep Technicians on the floor working.
- Occasionally assist walk-in customers in selecting required parts and suggesting companion parts/add-ons.
- Safely pull purchased parts from stock in a timely and accurate manner.
- Determine availability of parts that are not in stock and submit an emergency order if needed by the customer.
- Answer phone calls and provide price quotes and other requested information.
- Notify the Shop Foreman and customer immediately when ordered parts arrive.
- Set up orders for daily shipment, delivery, and/or pick-up.
- Prior customer service experience.
- At least 3 years of experience in truck/automotive parts counter sales.
- Valid driver's license and ability to meet insurance requirements.
- Forklift experience and ability to become forklift certified by TEC Equipment is preferred.
- Ability to maintain predictable and reliable attendance and work in a safe and alert manner.
TEC Equipment, Inc. provides our employees and their families with a full menu of health, wellness, and retirement benefits, including comprehensive medical and dental plans, vision care, 401(k) retirement savings plan, life, accident, and disability insurance, and education assistance.
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