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Air Import Coordinator

1 month ago

Rosedale, Mississippi, United States Ceva Logistics Full time
Job Overview

We are seeking a skilled Air Import Agent to join our team at Ceva Logistics. As an Air Import Agent, you will play a crucial role in ensuring the smooth movement of our customers' import shipments.

Key Responsibilities
  • Plan and direct the flow of air traffic to overseas destinations, ensuring timely and efficient delivery of shipments.
  • Prepare and process documentation, including way-billing and shipping manifests, to facilitate customs clearance and other regulatory requirements.
  • Negotiate with customers and other stakeholders to resolve issues and arrive at mutually beneficial agreements.
  • Examine invoices and shipping documents to ensure compliance with tariff and customs regulations.
  • Prepare reports and other documentation to facilitate billing and other business processes.
  • Correspond with our global network to ensure seamless coordination and communication.
  • Take ownership of moving shipments on time and ensuring customer satisfaction.
  • Correct errors and discrepancies as requested by supervisors.
  • Collaborate with the Air Import Manager to implement and achieve departmental goals and objectives.
Requirements
  • 2-3 years of experience in a related field, with advanced education a plus.
  • Excellent customer service skills and ability to provide exceptional support to clients.
  • Strong organizational skills and ability to prioritize tasks effectively.
  • Proficiency in Microsoft Office Suite and ability to manage workload efficiently.
  • Excellent communication and interpersonal skills, with ability to work effectively in a team environment.
  • 1-2 years of experience with Cargo Wise.
What We Offer

We offer a comprehensive benefits package, including competitive paid time off, 401(k), health insurance, and an employee benefits platform that provides discounts on a range of products and services. We value our employees' growth and development, and offer opportunities for career advancement and professional development.

We are a team-oriented organization that values collaboration and mutual support. If you are a motivated and skilled individual who is passionate about logistics and customer service, we encourage you to apply for this exciting opportunity.