Customer Service Retail Associate

4 days ago


Silver Spring, Maryland, United States Giant Food Full time

Company Overview

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Giant Food, a leading grocery retailer in the Baltimore-Washington area, has been serving customers for over 80 years. With a strong legacy of innovation, quality, and value, we continue to build on our commitment to providing excellent customer service.

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Salary and Benefits

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We offer competitive hourly rates starting at $17.15 per hour, with opportunities for advancement and career growth. Our associates also enjoy a range of benefits, including flexible scheduling and opportunities for professional development.

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About the Job

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This role is crucial to the success of our store operations. As a Customer Service Retail Associate, you will be responsible for ensuring a positive shopping experience for our customers. Your duties will include:

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  • Assisting customers with their shopping needs and answering questions about products">
  • Maintaining a clean and organized store environment">
  • Processing transactions accurately and efficiently">
  • Providing exceptional customer service and building rapport with regular customers">
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Requirements

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To succeed in this role, you will need excellent communication and interpersonal skills, as well as the ability to work effectively in a fast-paced environment. You should also be comfortable working in a team setting and be willing to learn and take on new responsibilities.

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Why Work at Giant Food?

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At Giant Food, we are committed to creating a positive and inclusive work environment that supports the growth and development of our associates. We offer opportunities for professional development, training, and education, as well as a range of benefits and perks to make your work-life balance easier.

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Our Mission

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Our mission is to provide convenient ways for our customers to prepare meals for moments that matter most through meal solutions, recipe inspiration, time-saving services like pickup and delivery, and beyond. We strive to be the most trusted and loved local food retailer in our community by being a better neighbor, supporting local partners, and promoting sustainable practices.


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