Healthcare Advisor

1 week ago

Ocala, Florida, United States COVID TEST FL Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Patient Advisor at COVID TEST FL.

Key Responsibilities
  • Customer Service Champion: Drive customer satisfaction initiatives and own the customer experience, ensuring a positive interaction with every patient.
  • Patient Support: Respond promptly to patient inquiries and concerns, providing clear and concise information to address their needs.
  • Product Knowledge: Educate patients on our current testing products and general knowledge related to COVID testing, empowering them to make informed decisions.
  • Administrative Support: Assist patients with completing required paperwork, ensuring a seamless experience.
  • Team Collaboration: Be flexible and willing to help with multiple roles as needed, supporting the team's efforts to deliver exceptional service.
Requirements
  • Education: High school diploma or equivalent required.
  • Training: On-site training will be provided to ensure success in this role.
  • Team Player: Demonstrate a strong team player attitude, working collaboratively with colleagues to achieve common goals.

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