Plumbing Quality Assurance Specialist

6 days ago


Hemet, California, United States NP Mechanical Rice Services Inc Full time

About NP Mechanical, Inc.

NP Mechanical, Inc. is a 100% employee-owned employer and a recognized provider of residential Plumbing, HVAC, and Fire Protection services in Southern California.

We serve national and regional home builders, providing expert solutions for their needs.

Job Description:

The successful candidate will maintain and repair industrial production and processing machinery while ensuring exceptional customer service.

Key Responsibilities:

  • Complete plumbing drain cleaning and other related in-home service calls with high efficiency.
  • Educate and assist customers to ensure their satisfaction.
  • Collaborate with the customer service and dispatch teams to drive business success.
  • Maintain quality standards on all jobs by identifying and addressing potential issues proactively.
  • Communicate effectively to prevent problems and resolve emerging issues promptly.
  • Drive to different job sites as required.
  • Maintain a clean, organized workspace and well-inventoried vehicle.
  • Ensure accurate and timely invoicing, time tracking, and feedback.
  • Demonstrate excellent attendance and be willing to work overtime when necessary.

Requirements:

  • Minimum 2 years of experience in plumbing.
  • Previous experience in machinery or related fields.
  • Strong mechanical aptitude and troubleshooting skills.
  • Familiarity with industrial tools and equipment.
  • Ability to handle physical demands of the job.

Compensation: $27.50 - $32.50 per hour (non-exempt).

Equal Opportunity Employer



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