Plumbing Quality Assurance Specialist
6 days ago
About NP Mechanical, Inc.
NP Mechanical, Inc. is a 100% employee-owned employer and a recognized provider of residential Plumbing, HVAC, and Fire Protection services in Southern California.
We serve national and regional home builders, providing expert solutions for their needs.
Job Description:
The successful candidate will maintain and repair industrial production and processing machinery while ensuring exceptional customer service.
Key Responsibilities:
- Complete plumbing drain cleaning and other related in-home service calls with high efficiency.
- Educate and assist customers to ensure their satisfaction.
- Collaborate with the customer service and dispatch teams to drive business success.
- Maintain quality standards on all jobs by identifying and addressing potential issues proactively.
- Communicate effectively to prevent problems and resolve emerging issues promptly.
- Drive to different job sites as required.
- Maintain a clean, organized workspace and well-inventoried vehicle.
- Ensure accurate and timely invoicing, time tracking, and feedback.
- Demonstrate excellent attendance and be willing to work overtime when necessary.
Requirements:
- Minimum 2 years of experience in plumbing.
- Previous experience in machinery or related fields.
- Strong mechanical aptitude and troubleshooting skills.
- Familiarity with industrial tools and equipment.
- Ability to handle physical demands of the job.
Compensation: $27.50 - $32.50 per hour (non-exempt).
Equal Opportunity Employer
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