Retail Operations Assistant

3 weeks ago

Napa, California, United States Chevron Full time
Job Summary

We are seeking a highly motivated and detail-oriented Retail Operations Assistant to join our team at Chevron Stations Inc. (CSI). As a key member of our retail operations team, you will be responsible for providing exceptional customer service, supporting station operations, and ensuring a safe and efficient work environment.

Key Responsibilities
  • Assist Station Manager in day-to-day operations, including customer service, inventory management, and cash handling.
  • Maintain oversight of station operations and staff in the Station Manager's absence.
  • Provide work direction, motivation, and coaching to staff during shifts to ensure assigned tasks are completed in accordance with CSI's guidelines and expectations.
  • Support and adhere to execution of established safety, security, quality guidelines, as well as all other CSI policies, procedures, practices, and programs.
  • Respond to accidents or incidents in a professional and timely manner, including escalating to Station Manager or Business Consultant as appropriate.
  • Understand the importance of and ensure all station employees comply with company wage & hour requirements.
  • Support and adhere to CSI's cash/money handling and accountability processes.
  • Preserve safety of self, fellow employees, and all others in the work location by utilizing the CSI Loss Prevention process. Role-model safe behaviors.
  • Maintain courteous, professional contact with co-workers, customers, vendors, and community at large.
  • Reliable and predictable attendance.
  • Perform all duties of Customer Service Representative (CSR) as needed.
Requirements
  • Previous experience in a fast-paced retail, food service, or fuel environment, including cash handling and customer service experience.
  • Demonstrated experience operating a cash register, computer console, and other related equipment, tools, and computer software programs & applications.
  • Knowledge and application of proper sanitation and safety requirements associated with food storage and serving.
  • Available to work a variety of hours, which may include early mornings, evenings, weekends, overnight shifts, and holidays, based on business needs.
  • Ability to multi-task in a fast-paced environment.
  • Ability to handle challenging situations professionally, exercising good judgment.
  • Ability to work both independently and in team settings.
  • Strong interpersonal and verbal & written communication skills.
  • High School graduate or equivalent and a minimum 21 years of age.
Physical Demands
  • Perform the following continuously throughout the shift: walking and standing, sometimes on hard and uneven surfaces, reaching, grasping, and pushing buttons.
  • Perform the following frequently throughout the shift: bending, stooping, pushing, pulling, reaching below waist.
  • Continuously lift weights up to 10lbs; occasionally lift weights up to 35lbs. Follow the team-lift concept if objects are too heavy or awkward.
  • Work safely with equipment that can create and hold very high temperatures while always using appropriate personal protective equipment.
  • Periodic exposure to all outdoor conditions.
  • Periodic exposure to cleaning supplies and chemicals, salt, spill absorbents, etc.
  • Occasional exposure to walk-in coolers at 34 F.

Must be at least 18 years of age or older to work in California and Oregon locations.

Must be at least 21 years of age or older to work in Washington locations.

Must be at least 21 years of age or older to work Graveyard shift from 10pm to 6am.

Must be at least 21 years of age or older to work in Management positions.

Please note that the compensation and benefits listed below are only applicable for U.S. payroll offers.

The selected candidate's compensation will be determined based on their skills, experience, and qualifications.

The compensation and reference to benefits for this role is listed on this posting in compliance with applicable law.

USA based job position

Visas will not be granted

Benefits:

Full-time & Part-time shifts available

Direct Deposit with competitive weekly pay

Health & Wellness packages available for purchase

Education reimbursement program

Shift Differential Pay for select shifts and job titles

Management Bonus Program

Loyalty Service time Program

Commuter benefit Program

Compensation Range:

$28.92

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at.

Chevron Stations Inc. (CSI) is an Equal Opportunity / Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, color, religious creed, sex (including pregnancy, childbirth, breast-feeding and related medical conditions), sexual orientation, gender identity, gender expression, national origin or ancestry, age, mental or physical disability (including medical condition), military or veteran status, political preference, marital status, citizenship, genetic information or other status protected by law or regulation.

We are committed to providing reasonable accommodations for qualified individuals with disabilities. If you need assistance or an accommodation, please email us at.

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