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Service Representative

2 months ago

Sayville, New York, United States Sayville Ford Full time
Job Summary

We are seeking a highly skilled and detail-oriented Cashier/Receptionist to join our team at Sayville Ford. As a key member of our team, you will be responsible for providing exceptional customer service, handling cash transactions, and ensuring a smooth and efficient experience for our customers.

Responsibilities
  • Customer Service: Greet and assist customers in a professional and friendly manner, answering questions and resolving issues in a timely and effective way.
  • Cash Handling: Process cash transactions, handle payments, and maintain accurate records of sales and transactions.
  • Phone and Email Management: Answer and direct phone calls, respond to emails, and maintain a high level of communication with customers and colleagues.
  • Scheduling and Coordination: Assist in scheduling appointments, coordinating with sales teams, and ensuring a seamless experience for our customers.
  • Administrative Tasks: Perform various administrative tasks, such as data entry, filing, and maintaining accurate records.
Requirements
  • Excellent Communication Skills: Possess strong verbal and written communication skills, with the ability to effectively interact with customers, colleagues, and management.
  • Attention to Detail: Demonstrate a high level of attention to detail, with the ability to accurately process transactions, maintain records, and ensure a high level of customer satisfaction.
  • Flexibility and Adaptability: Be able to work in a fast-paced environment, adapt to changing situations, and demonstrate a willingness to learn and grow with the company.
  • Professional Appearance: Maintain a professional appearance, with a clean and well-groomed appearance, and a positive attitude.
What We Offer
  • Competitive Pay: Earn a competitive hourly rate, with opportunities for advancement and growth within the company.
  • Benefits Package: Enjoy a comprehensive benefits package, including medical, dental, and vision coverage, as well as paid time off and holidays.
  • Family-Owned and Operated: Work for a family-owned and operated dealership, with a commitment to customer satisfaction and community involvement.