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Carpet Care Supervisor
2 months ago
Benefits:
- Performance-based bonuses
- Attractive salary package
- Comprehensive dental coverage
- Flexible working hours
- Health insurance options
- Paid time off
- Opportunities for training and professional growth
Position Summary:
As a key member of our team, you will ensure the effective and profitable delivery of all services, consistently exceeding our quality and customer satisfaction benchmarks. You will play a crucial role in maintaining our market leadership by promoting staff development and continuously improving our operational processes.
Key Responsibilities:
- Encourage a collaborative work environment that aligns with the company's Vision, Mission, and Core Values.
- Oversee all carpet and floor cleaning or restoration services provided by the company.
- Support the company's growth by nurturing existing talent and aiding in the recruitment of new leaders.
- Build and maintain strong relationships with key stakeholders in the insurance sector, trade associations, training providers, vendors, subcontractors, suppliers, and the local community.
- Achieve or surpass set goals for responding to and completing loss estimates.
- Coordinate resource allocation for technicians, laborers, and subcontractors in collaboration with the scheduling team.
- Manage estimates from subcontractors and prepare job estimates.
- Order necessary materials for projects and ensure timely delivery to job sites.
Compensation Overview:
- Salary: Commensurate with experience
- Benefits include:
- Medical, Dental, and Vision coverage
- Three weeks of paid time off
- Bonus eligibility based on company performance and individual contributions
- Training stipends available for industry certifications, personal development, and educational pursuits
Experience Required:
- Minimum of three years in a leadership role within restoration and carpet cleaning.
Licenses/Certifications:
- WRT Certification (Preferred)
- OSHA 30 Certification (Preferred)