Revenue Cycle Management Expert

3 weeks ago


Durtol, Auvergne-Rhône-Alpes, United States Intellivo Full time

Job Summary

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  • This leadership role is responsible for overseeing client services and account management teams to ensure seamless execution of strategies aimed at meeting client needs.
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Salary Information

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$100k- $130k estimated annual salary based on industry standards and market conditions in the location of employment.

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About the Company

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Intellivo is a leading provider of innovative solutions to health providers, billers, health plans, and payers. Our technology, powered by IntellivoIQ, helps clients locate previously undetected auto and workers compensation payment sources, increasing complex claim revenue.

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About the Role

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  • Supervise and mentor account teams, providing guidance and support in client interactions and project execution.
  • Foster a collaborative and high-performing team culture.
  • Implement feedback mechanisms to gather client insights and continuously improve service delivery.
  • Liaise between departments to ensure seamless communication and execution of client-focused strategies.
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Key Responsibilities

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  • Establish and monitor key performance indicators (KPIs) for client services and account management teams.
  • Regularly review client accounts and performance reports, addressing areas of concern promptly.
  • DIRECTLY lead strategy across all client accounts, ensuring client needs and expectations are met or exceeded.
  • Design and implement account management strategies that drive client satisfaction, engagement, and loyalty.
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Benefits and Perks

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  • Competitive paid time off.
  • Medical insurance.
  • Dental & vision insurance.
  • Industry-leading health and wellness benefits.
  • 401(k) retirement plan.
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Requirements

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  • A minimum of 7+ years of experience in leadership roles within the healthcare revenue cycle industry.
  • Proven track record of managing and improving client satisfaction and retention.
  • Strong understanding of revenue cycle management processes and healthcare billing practices.


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