Autonomous Shuttle Attendant

3 weeks ago


Walnut Creek, California, United States Beep Inc Full time

Job Summary:

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We are seeking a highly skilled and safety-focused Autonomous Shuttle Attendant to join our team at Beep Inc. As a Shuttle Attendant, you will play a critical role in ensuring the safe operation of our autonomous shuttles and providing exceptional customer service to our riders.

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  • Key Responsibilities:
  • Safely operate the vehicle and system interface while in transit service
  • Confidently represent the community and area businesses as a positive information source
  • Successfully demonstrate safe manual maneuvers such as navigating entry into intersections and around blocked pathways
  • Professionally and properly respond to potential customer issues that arise by maintaining a calm but authoritative demeanor
  • Provide and follow essential emergency services during critical events
  • Communicate clearly and enthusiastically with autonomous vehicle passengers
  • Perform basic vehicle inspections before and after shifts to ensure the safety and protection of the vehicle and riders
  • Troubleshoot basic hardware and software issues
  • Notify, communicate, and follow direction from the Command Center of any vehicles issues that need attention
  • Create tickets for issues as they arise; follow up to ensure issues are addressed and corrected
  • Provide logistical support for the movement and storage of vehicles and equipment
  • Ensure the readiness and cleanliness of vehicles, equipment, and the workplace
  • Perform basic interior and exterior cleaning of the vehicle
  • Assist with paperwork and documentation related to vehicle readiness
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About You:

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To succeed in this role, you will have a strong background in customer service and experience operating vehicles in a transportation setting. You should be comfortable dealing with ambiguity and working independently, with excellent problem-solving skills and a high degree of integrity and ethics.

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Requirements:

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  • High attention to detail and accuracy
  • Professional appearance, demeanor, and communication skills
  • Reliable team player with a positive attitude
  • Self-starter, excellent problem solver, flexible, resourceful, process driven and have a high degree of integrity and ethics
  • Comfortable dealing with ambiguity and the ability to work independently
  • Interest in emerging technology and mobility solutions
  • Ability to learn technical troubleshooting skills to determine causes of unexpected issues
  • Remains calm during critical incidences
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What We Offer:

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A competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.



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