Autonomous Shuttle Attendant
3 weeks ago
Job Summary:
">We are seeking a highly skilled and safety-focused Autonomous Shuttle Attendant to join our team at Beep Inc. As a Shuttle Attendant, you will play a critical role in ensuring the safe operation of our autonomous shuttles and providing exceptional customer service to our riders.
">- Key Responsibilities:
- Safely operate the vehicle and system interface while in transit service
- Confidently represent the community and area businesses as a positive information source
- Successfully demonstrate safe manual maneuvers such as navigating entry into intersections and around blocked pathways
- Professionally and properly respond to potential customer issues that arise by maintaining a calm but authoritative demeanor
- Provide and follow essential emergency services during critical events
- Communicate clearly and enthusiastically with autonomous vehicle passengers
- Perform basic vehicle inspections before and after shifts to ensure the safety and protection of the vehicle and riders
- Troubleshoot basic hardware and software issues
- Notify, communicate, and follow direction from the Command Center of any vehicles issues that need attention
- Create tickets for issues as they arise; follow up to ensure issues are addressed and corrected
- Provide logistical support for the movement and storage of vehicles and equipment
- Ensure the readiness and cleanliness of vehicles, equipment, and the workplace
- Perform basic interior and exterior cleaning of the vehicle
- Assist with paperwork and documentation related to vehicle readiness
About You:
">To succeed in this role, you will have a strong background in customer service and experience operating vehicles in a transportation setting. You should be comfortable dealing with ambiguity and working independently, with excellent problem-solving skills and a high degree of integrity and ethics.
">Requirements:
">- High attention to detail and accuracy
- Professional appearance, demeanor, and communication skills
- Reliable team player with a positive attitude
- Self-starter, excellent problem solver, flexible, resourceful, process driven and have a high degree of integrity and ethics
- Comfortable dealing with ambiguity and the ability to work independently
- Interest in emerging technology and mobility solutions
- Ability to learn technical troubleshooting skills to determine causes of unexpected issues
- Remains calm during critical incidences
What We Offer:
">A competitive salary of $55,000 - $65,000 per year, depending on experience, plus benefits including medical, dental, and vision insurance, 401(k) matching, and paid time off.
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