Executive Support Professional

1 week ago


Southbridge, Massachusetts, United States Seven Hills Foundation Full time

We are seeking a skilled and compassionate Executive Support Professional to join our dynamic team at the Seven Hills Foundation. This critical role ensures seamless day-to-day operations and exceptional client service at our Family Resource Center.

**Job Summary:**

  • Greet and assist clients, visitors, and community members with a professional demeanor.
  • Answer phones, respond to inquiries, and direct calls to the appropriate staff or departments.
  • Provide general information about the center's programs and services.
  • Schedule appointments for clients and assist with intake forms and documentation.

**Responsibilities:**

  • Maintain an organized front desk area and ensure it is stocked with necessary forms, brochures, and supplies.
  • Assist with client data entry, filing, and maintaining up-to-date records.
  • Prepare and distribute correspondence, including letters, notices, and other materials.
  • Help coordinate events, workshops, and meetings held at the center.

**Qualifications:**

  • High school diploma or equivalent required; Associate's degree or relevant coursework preferred.
  • Previous experience in a customer service or administrative role, preferably in a nonprofit or human services setting.
  • Strong communication skills, both verbal and written.
  • Ability to handle sensitive and confidential information with discretion and professionalism.
  • Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and basic office equipment (copiers, fax machines, etc.).
  • Exceptional organizational skills and attention to detail.
  • Ability to work independently and as part of a team.
  • A compassionate and client-centered approach to all interactions.
  • $20-21/hour.
  • Bilingual (Spanish, French, etc.) is a plus but not required.


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