Retail Sales Associate

3 weeks ago


Santa Clarita, California, United States Goodwill Industries of Southern California Full time
Job Summary

As a Retail Associate at Goodwill Industries of Southern California, you will play a vital role in delivering exceptional customer experiences while maintaining a clean and organized store environment. Your primary responsibility will be to engage and interact with customers, achieve established goals, and communicate the Goodwill mission.

Key Responsibilities
  • Provide excellent customer service by presenting a friendly and cooperative attitude, engaging with each customer, and responding to their needs.
  • Perform accurate Point of Sale (POS) and cash handling procedures, ensuring a seamless customer experience.
  • Communicate the Goodwill mission and values to customers, employees, and donors, promoting a culture of respect, integrity, service, and excellence.
  • Receive and accurately record donations using technology, ensuring efficient processing and storage.
  • Sort, clean, process, and price donated goods, adhering to company standards and maintaining a high level of quality.
  • Merchandise and maintain the sales floor, ensuring a visually appealing and organized shopping environment.
  • Maintain a clean and safe environment by following all personal protective equipment policies and procedures, promoting a healthy and secure workplace.
  • Follow all safety rules and exercise caution in all work-related activities, prioritizing employee and customer safety.
  • Load and unload trucks, perform necessary cleaning and janitorial work, and maintain a high level of cleanliness throughout the store.

Requirements
  • Ability to read, speak, and write Basic English.
  • Ability to operate cash registers, personal computers, and other technology necessary to complete assigned tasks.
  • Ability to share Goodwill's purpose with customers and donors, promoting a culture of philanthropy and community engagement.
  • Ability to work with a diverse team, promoting a culture of inclusivity and respect.
  • Some retail and sales experience is helpful, but not required.
  • Punctual and dependable attendance is essential, as is a commitment to maintaining a high level of productivity and efficiency.
  • Free from alcohol and drug abuse, with a commitment to maintaining a healthy and safe work environment.
  • Understanding of the basic philosophy of Goodwill and a commitment to carrying out its mission, adhering to its values of Respect, Integrity, Service, and Excellence.

Equal Employment Opportunity

Goodwill Industries of Southern California is an equal opportunity employer, committed to providing a workplace that is free from discrimination and harassment. We welcome applications from qualified individuals without regard to race, color, religion, sex, national origin, disability, or protected veteran status. If you need assistance with accommodations to interview because of a disability, please notify the Human Resources Department.

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