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Customer Service Representative

2 months ago

Pasco, Washington, United States Yourlourdes Full time

**Job Summary**

Yourlourdes is seeking a highly skilled and compassionate Customer Service Specialist to join our team. As a key member of our staff, you will be responsible for providing exceptional customer service to our patients, families, and colleagues.

**Key Responsibilities:**

  • Provide warm and welcoming customer service to patients, families, and colleagues
  • Manage front desk operations, including scheduling, registration, and referrals
  • Respond to phone calls, emails, and other inquiries in a timely and professional manner
  • Maintain accurate and up-to-date patient records
  • Collaborate with healthcare teams to ensure seamless patient care

**Requirements:**

  • High School Diploma or equivalent required
  • 2 years of experience in a hospital or clinic setting preferred
  • Bilingual and/or English/Spanish-speaking preferred
  • Ability to read, write, and speak English fluently
  • Ability to work with culturally diverse populations

**What We Offer:**

  • $2,500 sign-on bonus offered (prorated, dependent on weekly hours)
  • Opportunity to work in a dynamic and compassionate healthcare environment
  • Collaborative team environment with opportunities for growth and development

**About Yourlourdes:**

Yourlourdes is a Catholic healthcare institution dedicated to providing exceptional patient care and service. Our mission is to serve our community with respect, compassion, and care. We strive for excellence in all we do and are committed to making a positive impact in the lives of our patients and families.