Healthcare Operations Coordinator

4 weeks ago


Salisbury, Maryland, United States CoreLIFE Full time
Assistant Manager Job Description

At CoreLife, we're committed to providing exceptional patient care and creating a positive experience for our patients. We're seeking an enthusiastic Assistant Manager to join our team and play a key role in ensuring our patients receive the best possible care.

Key Responsibilities:
  • Conduct New Patient Consultations: Meet with new patients to discuss their medical history, treatment options, and answer any questions they may have.
  • Oversee Check-in and Check-out Processes: Ensure a smooth and efficient check-in and check-out process for patients, including verifying patient information and handling medical insurance inquiries.
  • Assist in Managing Clinic Operations: Collaborate with the Clinic Manager to ensure the clinic runs smoothly, including managing daily reports and audits.
  • Collect Payments and Manage Patient Account Balances: Handle patient payments and manage account balances, ensuring accurate and timely processing.
  • Schedule Appointments: Schedule appointments for patients, ensuring all paperwork and procedures are accurately completed.
  • Answer Phone Calls: Respond to phone calls promptly and professionally, providing excellent customer service to patients and medical staff.
  • Maintain a Clean and Organized Reception Area: Ensure the reception area is clean, organized, and stocked with necessary supplies.
  • Collaborate with the Clinic Manager: Work closely with the Clinic Manager to ensure schedule management and adjustments are made as needed.
Requirements:
  • Medical Front Office Experience: Minimum of 1 year of experience in a medical front office setting.
  • Medical Terminology and Insurance Knowledge: Familiarity with medical terminology and medical insurance.
  • Passion for Health and Helping Others: A passion for health and helping others, along with a positive attitude.
What You Can Expect:
  • Values-Based Culture: A culture that values teamwork, respect, and compassion.
  • Competitive Hourly Rate: A competitive hourly rate of $20-$23 per hour.
  • Benefits: Medical, dental, and vision insurance, as well as a wide selection of ancillary benefits.
  • Paid Time Off: Paid time off and 7 paid holidays.
  • Retirement Plan: A retirement plan to help you plan for your future.


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