Last Mile Logistics Coordinator

7 days ago


Bethlehem, Pennsylvania, United States Amazon Full time

**Job Description:** We are seeking a highly skilled Last Mile Logistics Coordinator to join our team at Amazon. As a key member of our delivery team, you will play a critical role in ensuring that our customers receive their packages on time and with a smile.

About the Role:

In this role, you will be responsible for coordinating the last mile of our delivery operations, including communicating with customers directly, either in-person or via phone/email, to resolve any issues they may have. You will also be responsible for empathizing with customers, upholding company values, and resolving issues promptly and efficiently.

Responsibilities:

  • Coordinate the last mile of our delivery operations, including communicating with customers directly, either in-person or via phone/email, to resolve any issues they may have.
  • Empathize with customers and prioritize their needs.
  • Uphold company values and respect every customer.
  • Work collaboratively with the delivery team to ensure smooth and efficient delivery operations.

Requirements:

  • High school diploma or equivalent.
  • Prior experience in customer service.
  • Strong communication skills, both written and verbal.

Compensation:

The estimated annual salary for this role is $48,000-$58,000, depending on location and experience.

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