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Automotive Service Consultant

2 months ago


Louisville, Kentucky, United States GreatWater 360 Auto Care Full time
Job Overview

GreatWater 360 Auto Care is seeking a dedicated Automotive Service Consultant who embodies a positive attitude and takes pride in delivering exceptional customer service. Our full-service auto repair facility is committed to creating a welcoming and memorable experience for every customer, while collaborating with a team of motivated and skilled professionals.

WHAT WE OFFER OUR TEAM MEMBERS...

  • COMPETITIVE COMPENSATION AND BENEFITS – We provide an attractive pay structure that includes performance-based incentives, allowing our top consultants to earn over $100,000 annually. Additionally, we offer a ZERO Contribution Health Plan from Day 1, along with a 401K plan featuring employer matching.
  • PROFESSIONAL DEVELOPMENT OPPORTUNITIES – We prioritize personal growth and continuous education for our team members. We sponsor both onsite and offsite training programs that enhance your skills and increase your value in the automotive industry.

ABOUT OUR NETWORK OF LOCAL SHOPS:

We firmly believe that local auto repair shops represent the ideal model for the industry. Our values reflect the dedication and hard work of local shops, which strive to provide the best customer experience and service, as their reputation is on the line. We are inspired by the commitment of those who work in local shops and their connection to their communities.

Our mission is to invest in the sustainability and growth of local shops within the automotive aftermarket sector. We aim to support these businesses by providing resources such as upgraded equipment, advanced technology, and comprehensive training, enabling them to compete against larger, impersonal chains and dealerships. Our goal is to demonstrate that local auto repair shops remain the cornerstone of the automotive aftermarket.

If you are an experienced Automotive Service Consultant who values building lasting relationships with customers based on trust, and you seek to grow within a team that appreciates and respects your contributions, we encourage you to consider joining us. Our auto repair facility is part of a larger network that offers unique advantages, including access to programs, resources, technology, training, and teammate benefits that typical local shops may not provide, all while fostering a strong local shop culture.

Key Requirements:

  • Commitment to enhancing the customer experience and establishing a shop reputation for integrity, transparency, and excellence.
  • A minimum of 1 year of experience as a Service Writer/Advisor or related experience that aligns closely with the responsibilities of a Service Consultant.
  • Ability to cultivate a respectful working relationship with Technicians.
  • Strong customer service skills are essential.
  • A minimum of 1 year of experience in a sales role or demonstrated capability in sales and leadership.