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Pet Care Coordinator

2 months ago

Houston, Texas, United States Banfield Pet Hospital Full time
Job Summary

We are seeking a highly skilled and compassionate Client Service Coordinator to join our team at Banfield Pet Hospital. As a key member of our hospital staff, you will play a vital role in delivering exceptional client service and ensuring the smooth operation of our hospital.

Key Responsibilities
  • Provide exceptional client service, ensuring that every client interaction is positive and memorable.
  • Coordinate the flow of clients and pets through the hospital, maximizing productivity and efficiency.
  • Assist with administrative tasks, including data entry, scheduling, and financial management.
  • Collaborate with the veterinary team to ensure seamless communication and coordination of care.
  • Develop and maintain strong relationships with clients, promoting loyalty and retention.
Requirements
  • High school diploma or equivalent required; medical background or experience in customer service preferred.
  • Excellent communication and interpersonal skills, with the ability to work effectively with clients, staff, and veterinarians.
  • Ability to multitask, prioritize, and manage multiple responsibilities in a fast-paced environment.
  • Strong problem-solving skills, with the ability to think critically and make sound decisions.
  • Proficiency in computer software, including Microsoft Office and veterinary practice management systems.
What We Offer
  • A dynamic and supportive work environment, with opportunities for growth and development.
  • A competitive salary and benefits package, including medical, dental, and vision coverage.
  • A comprehensive training program, designed to help you succeed in your role.
  • A fun and rewarding work environment, with opportunities to make a real difference in the lives of pets and their owners.