Customer Ambassador

At Knitwell Group, we're passionate about empowering women through fashion. Our story began with Lena Bryant, who revolutionized the industry 120 years ago. Today, we remain committed to inclusivity and acceptance, championing all sizes, shapes, and people. If you believe in the power of clothes to create confidence and self-expression, you'll thrive in our community.

The Lane Bryant Customer Specialist is a key role in creating a welcoming store environment through customer engagement. You'll build lasting relationships with customers, driving business growth and achieving company goals.

• Identify customer needs and wants through intentional conversation, using company resources to reinforce the brand experience.
• Share and represent current products, fit, and fashion trends with customers to inspire and build trust.
• Proactively contact customers to deepen relationships, using a Monthly Playbook to track engagement activity.
• Participate in community and store activities that promote the brand, staying up-to-date on business and competitive landscapes.

• Strong communication and interpersonal skills, with a passion for building relationships and driving sales.
• Ability to work in a fast-paced environment, multitasking and prioritizing tasks effectively.
• Professionalism, kindness, and friendliness, with the ability to make sound decisions independently.

At Knitwell Group, we're committed to creating a positive and inclusive work environment. We offer opportunities for growth, development, and recognition, as well as a competitive compensation package and benefits.