Cloud Infrastructure Solutions Specialist
3 weeks ago
Tecology is a close-knit company providing true enterprise level IT support and partnership for small and medium sized businesses in the Portland Metro and Southwest Washington region.
Salary and BenefitsThe estimated annual salary for this role is $89,114 for Cloud Infrastructure Administrator and $106,958 for Senior Cloud Infrastructure Administrator. The position also offers an hourly + bonus program, medical, dental, vision, life, disability, 401(k), PTO, and ability to earn up to a 20% pay bonus and up to two weeks additional paid time off based on performance.
Key Responsibilities- Manage Existing Technology Solutions: Ensure optimal performance, availability, and patching of current systems.
- Analyze and Resolve Complex Issues: Troubleshoot and resolve complex software/hardware issues pertaining to TCP/IP networks, printers, servers, and applications.
- Develop Knowledge Base Articles: Create and maintain accurate documentation on system performance and operational activities.
- Automate Administration Tasks: Develop functional-need scripts to automate and simplify administration.
- Adhere to ITIL Processes: Follow and promote existing ITIL processes and standard procedures as documented.
- Execute Sensitive Data Procedures: Perform sensitive data backup, restoration, and discovery procedures.
- Implement Security Recommendations: Implement recommended remediation from security and vulnerability audits.
- Maintain Emerging Technologies Knowledge: Stay up-to-date with emerging infrastructure technologies and trends.
- Act as Escalation Point: Assist in diagnosis and resolution of problems for technology solutions.
- Bachelor's Degree or Equivalent Experience: A bachelor's degree in Computer Science or a related field, or equivalent experience.
- Minimum 3 Years of Work Experience: Minimum of 3 years of verifiable work experience in a systems administration or similar role.
- Active Directory and PowerShell Experience: Extensive experience managing Active Directory and experience with PowerShell scripting.
- Microsoft 365 and Cloud Infrastructure Experience: Experience supporting Microsoft 365 and Cloud infrastructure (IaaS) solutions (Azure or AWS).
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