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Licensed Pharmacist

2 months ago


Grand Haven, Michigan, United States Walgreens Full time

Job Overview:
Position Summary

As a vital member of the healthcare team, the pharmacist provides essential consulting services to patients, ensuring they understand the effective use of their medications and are aware of potential drug interactions. This role encompasses a range of preventive and clinical healthcare services, including immunizations, diagnostic testing, and monitoring patient outcomes.

Key responsibilities include the accurate compounding, dispensing, reviewing, and verifying of prescribed medications in compliance with regulatory standards and company protocols. The pharmacist also plays a crucial role in enhancing pharmacy operations and assists management in optimizing financial performance and inventory control while improving the overall patient experience.

Core Responsibilities:

Enhancing Patient Experience

Welcomes patients warmly and provides assistance with products and services. Addresses patient concerns promptly and thoroughly to ensure satisfaction.


Demonstrates exemplary customer service practices, sharing these standards with team members to create a welcoming environment characterized by care and attentiveness.

Proactively engages with patients to anticipate their needs and offer relevant services.

Contributes to improving patient experience by promoting awareness of healthcare services available, such as consultations, medication management, and wellness services, thereby transforming the pharmacy's role from transactional to relational.


Participates in community events that reflect the diverse populations served, as directed by management.

Operational Excellence


Provides counseling to patients regarding medication usage, potential side effects, interactions, and privacy concerns, ensuring their health needs are met and satisfaction with services is achieved.

Performs essential pharmacist duties, including compounding, drug therapy evaluations, and medication management.

Accurately interprets and dispenses prescribed medications as needed based on workload.

Ensures pharmacy operations align with regulations and company standards.

Assists management in establishing efficient workflows, including role assignments and team collaboration.

Responsible for pharmacy opening and closing procedures and shift transitions.


Adheres to Good Faith Dispensing policies in accordance with state and federal laws when processing prescriptions.

The Product Review/Retail Fill Process Pharmacist ensures compliance with Good Faith standards.


Maintains up-to-date knowledge of pharmacy technology systems, including workflow management, prescription fulfillment, billing, and inventory control, to support both patients and pharmacy staff.

Seeks innovative methods to enhance productivity.

Ensures accurate processing of insurance claims to resolve patient issues and minimize payment rejections. Engages with insurance providers and medical professionals to clarify prescriptions and address any inquiries.


Conducts clinical and wellness services, including immunizations and diagnostic testing, to support community health.


Collaborates with management to analyze performance metrics related to pharmacy operations, customer service, and inventory management.

Fosters strong relationships with local healthcare providers to enhance community outreach and promote pharmacy services.

Engages in community initiatives to raise awareness of pharmacy offerings and contribute to better health outcomes.

Team Development

Assists management in recruiting and training pharmacy staff.

Supports the Pharmacy Manager in monitoring team performance, providing coaching, and fostering professional growth.

Encourages teamwork and motivates staff by setting clear expectations and recognizing achievements.

Continuous Learning

Maintains current licensure and certifications as required by federal and state regulations to deliver clinical services.

Stays informed about advancements in pharmacy and healthcare through ongoing education and professional development.

Seeks opportunities for growth by soliciting feedback and utilizing management as mentors.Communication

Supports management by sharing relevant health and wellness information with pharmacy staff.About Walgreens

Walgreens is a leader in the retail pharmacy and healthcare sectors, committed to enhancing community health and well-being. With a rich history of serving communities, Walgreens operates thousands of locations nationwide, providing essential pharmacy and healthcare services to millions of customers daily. Our pharmacists are integral to the healthcare system, delivering a wide array of services that promote equitable access to care for underserved populations.

To meet the diverse needs of our customers, Walgreens offers a comprehensive omnichannel experience, combining physical and digital platforms to deliver high-quality products and services across the country.