Pharmacy Technician

13 hours ago


Philadelphia, Pennsylvania, United States Global Force Full time
Pharmacy Technician Job Description

At Global Force, we are seeking a highly skilled Pharmacy Technician to join our team. As a Pharmacy Technician, you will play a critical role in supporting our organization's mission by providing exceptional customer service to our diverse portfolio of customers.

Key Responsibilities:

  • Provide real-time support to pharmacies with point of service inquiries.
  • Educate prescribers on formulary and prior authorization processes.
  • Enter customer data and other relevant information into our documentation tool.
  • Assist members with pharmacy benefit inquires.
  • Adhere to standard operating procedures to ensure contact handling accuracy and operational effectiveness.
  • Effectively communicate issues and resolutions to customers and appropriate internal staff.

Requirements:

  • 3 to 5 years of recent PBM and/or pharmacy experience.
  • HS Diploma/GED.
  • Bachelor's Degree or equivalent experience preferred.
  • Pharmacy Technician Certification (PTCB, NCCT, or ExCpt) preferred.

About Global Force:

Global Force is a leading organization in the healthcare industry, dedicated to providing exceptional customer service and support to our customers. We are committed to creating a positive and inclusive work environment that fosters growth and development for our employees.


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