Alarm and Preventative Maintenance Specialist

1 week ago

San Jose, California, United States Cook Solutions Group Full time
Job Title: Alarm and Preventative Maintenance Specialist

Cook Solutions Group, a leading provider of security solutions, is seeking a skilled Alarm and Preventative Maintenance Specialist to join our team in Northern California. As a key member of our team, you will be responsible for performing preventative maintenance on our security products, conducting site surveys, and providing exceptional customer service.

Responsibilities:
  • Perform preventative maintenance on electronic and physical security products
  • Install and pull wire as per specifications
  • Install and wire electronic equipment used in systems
  • Account for all installation tools/equipment and all job parts/inventory
  • Test all installed/serviced equipment to ensure proper performance and compliance with customers' requirements
  • Communicate important project status information to management as necessary
  • Communicate with customers on job status or completion
  • Conduct site surveys upon request of management
  • Complete and turn in all required paperwork in a timely manner
  • Travel up to a week at a time when necessary
  • Maintain and control assigned truck stock inventory in an organized manner
  • Maintain control, and safeguards, all company or customer property or information of which employee has been entrusted
  • Follow Purchasing procedures using database system and supervisor approval to account for products needed
  • Perform other related duties as assigned
Requirements:
  • High School Diploma or GED equivalent required
  • 1 + years of electronics experience; or equivalent combination of education and experience
  • Valid driver's license and clean driving record
  • Knowledge of security equipment such as alarm systems, access control, video, CCTV systems, drive up systems, & under-counter teller equipment is preferred but not required
  • Knowledge of Bosch, DMP, March DVR, 3VR, and/or Lenel Access control product lines preferred but not required
  • Customer service experience is a plus
  • Ability to travel up to a week if necessary
Benefits:

Cook Solutions Group provides our employees with a comprehensive benefits package, including competitive salaries, 90% PPO insurance premium coverage, 100% high deductible plan coverage, 50% dependent coverage, 401(k)-retirement match, Paid Time Off (PTO), 8 paid holidays per year, 16 hours of Paid Time Off a year for volunteer time, and more.

We strive to provide a casual, upbeat environment that enhances productivity, satisfaction, and retention. Our employees are encouraged to take advantage of flexible scheduling, maintain a healthy work-life balance, and volunteer in their communities through our Cook Community Builders program.

We offer employees opportunities to have fun and build camaraderie through company events, including our annual Company Picnic and Annual Party.

Cook Solutions Group is committed to equal employment opportunity and does not discriminate against employees or applicants for employment on any legally recognized basis.

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