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Patient Care Coordinator

2 months ago

Elyria, Ohio, United States Nagy Family Dental Group Full time
Job Overview

Nagy Family Dental Group is seeking a dedicated and skilled Dental Front Office Associate to join our team. Our clinic is renowned for delivering exceptional dental services while prioritizing personalized patient care. This full-time role offers a vibrant work environment where each member contributes significantly to our success. The ideal candidate will be enthusiastic about healthcare and enhancing patient experiences in a bustling dental setting. Please note that this position requires on-site presence during operational hours.

Key Responsibilities
  • Warmly welcome patients as they arrive at our facility.
  • Efficiently manage administrative tasks, including answering phone calls and providing accurate information.
  • Schedule patient appointments to optimize clinic efficiency and enhance patient satisfaction.
  • Maintain accurate patient records, ensuring confidentiality and compliance with regulations.
  • Facilitate patient flow by effectively communicating with various departments.
  • Deliver exceptional customer service, addressing patient concerns with professionalism and empathy.
  • Engage in team meetings to discuss clinic improvements and updates.
  • Safeguard sensitive patient information in accordance with privacy regulations.
  • Identify opportunities for enhancing administrative functions and collaborate with the team for better outcomes.
Qualifications
  • High school diploma or equivalent is required.
  • A minimum of one year of relevant experience in the dental field is essential.
  • Strong communication skills for effective interaction with patients and team members.
  • Excellent organizational abilities to manage multiple tasks efficiently.
  • Proficiency in or willingness to learn dental software.
  • Ability to handle patient information with discretion and confidentiality.
  • Demonstrated reliability and punctuality.
  • Capacity to work both independently and collaboratively within a dynamic team.
  • A commitment to ongoing professional development and staying updated on industry trends.