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Pharmacy Service Representative

2 months ago

Plainfield, New Jersey, United States Walgreens Full time
Job Summary

We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide exceptional customer service, answering questions and resolving issues in a timely and professional manner.
  • Process prescriptions, including retrieving, counting, and pouring pharmaceutical drugs, verifying medicine, and checking for possible interactions.
  • Assist pharmacists in scheduling and maintaining work flow, including utilizing pharmacy systems to enter patient and drug information.
  • Keep counters and shelves clean and well merchandised, take inventory, and maintain records.
  • Perform duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including handling telephone calls and processing manual claims for third-party program prescription services.
Requirements
  • Must be fluent in reading, writing, and speaking English.
  • Requires willingness to work flexible schedule, including evenings and weekend hours.
  • Prefer six months of experience in a retail environment.
  • Prefer good math skills and computer skills.
What We Offer

As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and fast-paced environment, providing exceptional customer service and supporting the pharmacy team. We offer competitive pay, opportunities for advancement, and a comprehensive benefits package.