Payroll Account Manager Lead
3 weeks ago
Job Title: Payroll Account Manager Lead
Estimated Salary: $60,000 - $80,000 per year
We are a full-service staffing company providing job opportunities throughout the greater Phoenix area. As an applicant to Lone Wolf Staffing, you will always be treated with respect, kindness, and courtesy.
The Payroll Account Manager Lead will contribute to our organizational culture by performing payroll processing functions utilizing a third-party software provider. This role requires a deep understanding of different payroll platforms and the ability to speak with clients about relevant features and functionality for their specific business needs.
Key Responsibilities:
- Maintain a deep understanding of different payroll platforms and speak with clients about relevant features and functionality
- Perform periodic PTO, payroll and employee audits for compliance and accuracy purposes
- Process garnishments in the designated payroll system
- Generate and distribute quarterly and annual payroll reports to clients
- Report 401k contributions to carrier and enter benefits deductions in payroll
- Increase customer retention by maintaining regular contact and conducting account reviews
- Manage and be accountable for Payroll Specialists
- Assist with new client/employee enrollment, including data entry from HR W Client/Employee Forms
- Document and track all activity in CRM (Financial Cents)
- Function as the customer advocate and provide internal feedback on how we can better serve our clients
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