Automotive Service Expert

5 days ago


Garland, Texas, United States Lone Star Cadillac Full time
About Us

Lone Star Cadillac is a leading dealer group committed to providing an exceptional customer experience. Our rapidly expanding Service Center is seeking a qualified and enthusiastic Service Advisor to join our dynamic team.

Job Summary

We are looking for a skilled professional to provide estimated cost analysis of automotive repairs and routine maintenance. As a Service Advisor, you will contribute to a collaborative environment, fostering a sense of belonging for all customers and employees.

Key Responsibilities:
  • Preparation and Advice: Prepare and advise on service estimates, sell routine maintenance, repair services, and follow-up regarding unsold services and customers.
  • Customer Consultation: Effectively communicate with customers on service recommendations for routine maintenance. Assist in identifying mechanical problems by questioning the customer and/or doing a visual inspection or road test.
  • Repair Order Management: Prepare a repair order indicating time and labor estimates for recommended service. Maintain contact with technicians to ensure timely completion of work.
  • Scheduling and Coordination: Schedule appointments, respond to phone calls, and collect funds for services. Assist in coordinating alternate transportation, rental car reservations, and shuttle services.
Requirements:
  • Stand, walk, or sit for long periods without resting (up to 5 hours).
  • Good communication skills.
  • Able to work well individually and as part of a team.
  • Able to read and interpret documents, write routine reports, and speak effectively to employees, managers, and customers.
  • 2-3 years of experience required. Salary is based on experience.
Benefits:
  • Full benefits package including company-paid life insurance.
  • 401K/ROTH options with company matching.
  • Competitive pay with immense growth opportunities.
  • Onboarding process completed within days of applying.

Estimated Salary: $60,000 - $80,000 per year based on location and experience.



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