Insurance Operations Lead

3 weeks ago


Friendswood, Texas, United States Jobot Full time
About the Position

We are seeking an experienced professional to lead our commercial lines team, managing administrative functions, supporting team members, and collaborating with executives to optimize performance and achieve departmental goals. The ideal candidate will have a strong background in commercial insurance, excellent leadership and communication skills, and proficiency with industry software platforms.

Key Responsibilities
  • Manage daily operations of the commercial insurance department, ensuring efficient workflow and compliance with industry regulations.
  • Lead and mentor a team of commercial account managers, assistants, and administrative staff, providing training and ongoing support.
  • Serve as a point of contact for high-profile clients, assisting with complex account management and issue resolution.
  • Monitor client satisfaction metrics, ensuring service standards are consistently met or exceeded.


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