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Bartender - Casino Floor

2 months ago


Riverside Missouri, United States Argosy Casino Hotel & Spa Riverside Full time
About the Role

We are seeking a skilled Bartender to join our team at Argosy Casino Hotel & Spa Riverside. As a Bartender, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities
  • Provide excellent customer service to internal and external customers, including participation in customer service programs to continuously improve service.
  • Retrieve, prepare, display, sell, and serve products to customers, including alcoholic and non-alcoholic beverages.
  • Pour, mix, or prepare ingredients to prepare beverages as ordered, including drawing from taps or pouring from bottles.
  • Ensure that garnish items are adequately prepared and stocked, including proper preparation of items such as lemons, limes, olives, celery, and cherries.
  • Prepare and serve food to bar guests.
  • Follow appropriate food and beverage handling procedures to ensure safe, quality products.
  • Maintain freshness of food and beverage items by rotating and filling items as needed and maintaining items at appropriate temperatures.
  • Complete all assigned opening and closing sidework.
  • Complete sales to customers, including use of cash register, Micros or other software or hardware, making change, processing credit transactions or comps, making deposits, and accounting for money in registers before and after shifts.
  • Check out with supervisor or manager before leaving shift.
  • Perform tasks to ensure an attractive and safe physical appearance of working areas, including cleaning and sanitizing all areas.
  • Ensure that all areas are clean and attractive, including cleaning tables and removal of dishes, cups, tableware, debris, and litter, and cleaning floors in the bar area.
  • Ensure supplies are stocked as needed, including plates, napkins, tableware, condiments, and food products.
  • Attend all departmental and company training programs or meetings as directed.
  • Compile information, complete and submit reports as needed.
  • Adhere to all company policies and procedures.
  • Adhere to all gaming laws and regulations.
  • Perform all job duties in a safe and responsible manner, including keeping areas clean and free of safety hazards, debris, and litter.
  • Meet department uniform, appearance, and grooming requirements.
  • Perform any reasonably requested job duty needed to promote productivity in the efficient administration of business or any reasonable request made by your supervisor or management personnel.
Requirements
  • Must be at least 21 years of age.
  • High school diploma or general education degree (GED); or a minimum of one to three months of related experience and/or training; or equivalent combination of education and experience.
  • Ability to prepare, read, and comprehend documents, write reports and correspondence, and speak and communicate effectively with individuals and before groups of people.
  • Ability to accurately calculate figures and amounts and perform mathematical functions applicable to business needs, including counting money.
  • Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form, and deal with problems involving several concrete variables in standardized situations.
  • Must be able to qualify for any and all licenses or permits required by local, state, or federal law.
Work Environment

The work environment is fast-paced and dynamic, with a focus on providing exceptional customer service and ensuring a positive experience for our guests. The noise level in the work environment is sometimes very loud.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.