Staffing Specialist

3 weeks ago

Indianapolis, Indiana, United States PeopleReady Full time
Staffing Specialist Job Description

We are seeking a highly motivated and organized individual to join our team as a Staffing Specialist. As a key member of our team, you will be responsible for assisting with daily operations, including recruiting new applicants, supporting applicants through the employment process, and matching applicants with rewarding work opportunities.

Key Responsibilities:

  • Provide exceptional customer service to existing customers and associates by maintaining regular communication and fostering strong relationships.
  • Navigate multiple operating systems, including our Applicant Tracking System (ATS), our staffing app – JobStack, and other tools.
  • Take inbound orders from new and existing customers and enter them into our system.
  • Proactively help to grow our business by contacting customers and upselling, generating repeat sales, price quoting, resolving customer problems, and escalating concerns.
  • Proactively recruit new applicants by developing creative recruitment tactics and making high-volume outbound phone calls and messaging via our work alert technology.
  • Match applicants with our customers' open positions and ensure that the match works great for both the job seeker and our customer.
  • Process payroll for our temporary workers in a timely manner according to standardized payroll processes.
  • Promote a culture of safety by always keeping safety and compliance top of mind.

Requirements:

  • High school diploma or equivalent required, associate degree preferred.
  • Customer service and/or sales experience.
  • Ability to meet deadlines under pressure.
  • Ability to communicate effectively.
  • Ability to effectively interact and build relationships with a diverse employee population.
  • Ability to multi-task.
  • Possess effective interpersonal skills with the ability to relate to management and employees.
  • Ability to read and interpret documents such as resumes and procedure manuals.
  • Basic knowledge in using Microsoft Office.
  • Requires a valid driver's license.

Benefits:

We offer a competitive benefits package, including 6 paid holidays, 1 paid floating holiday, and up to 15 days of Paid Time Off per year, Medical/Dental/Vision insurance, Company-matching 401(k), Employee Stock Purchase Program, and Tuition Reimbursement, in addition to other programs and perks.

Work Environment:

Branch work environment with frequent customer interaction, constantly operating a computer, phone, and other office equipment. Employees are frequently required to stand, walk, sit, talk, and/or hear for long periods of time. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move 25 pounds, and occasionally lift and/or move 50 pounds. Valid driver's license and good safety record required for driving to locations.

About PeopleReady:

We make a difference in the lives of job seekers and our customers' businesses. Our team operates by one motto: We Are Ready. Ready to make a difference, Ready to change lives through work, and Ready to win.

Equal Opportunity Employer:

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law.

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