Technical Service Technician

3 weeks ago


Providence, Rhode Island, United States Ozkarservices Full time
Job Title: Technical Service Technician

We are seeking a detail-oriented and technically skilled Technical Service Technician to join our team at Ozkarservices. The successful candidate will be responsible for delivering high-quality technical support to our clients.

About the Role:

  • Provide technical assistance to clients via phone, email, or in-person.
  • Resolve technical issues using troubleshooting techniques and knowledge of industry standards.
  • Collaborate with internal teams to resolve complex technical issues.
  • Develop and maintain technical documentation and knowledge base.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • 1-2 years of experience in help desk or technical support role.
  • Knowledge of remote connectivity technologies, such as Citrix and VMware View.
  • Excellent communication and problem-solving skills.

Salary Estimate:$65,000 - $85,000 per year, depending on experience.

Our Culture:

Ozkarservices values teamwork, innovation, and customer satisfaction. We offer a dynamic work environment, opportunities for professional growth, and a competitive salary.



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