Comprehensive Family Support Specialist

7 days ago

Tampa, Florida, United States Lutheran Services Florida Full time

Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. We are looking for a dedicated Comprehensive Family Support Specialist who wants to make a positive impact in the lives of others.

Purpose and Impact:

The Comprehensive Family Support Specialist will coordinate all services and interventions for children and their families referred to the Health Start program in Hillsborough County. Our care management team facilitates service delivery to clients who are pregnant or postpartum, including their infants, and inter-conception women identified as high risk due to various medical conditions or social determinants.

Essential Functions:

  1. Provides intensive home visitation services with the provision of the Healthy Start Prenatal and Infant Pathways, and Inter-conception Care Counseling, and utilization of screening tools to identify specific risk factors including maternal depression, domestic/intimate partner violence, tobacco use, substance use, and infant development.
  2. Affirms case acceptance and meets with children and their families in their primary residence within two working days of case assignment.
  3. Facilitates and conducts approved screening instruments. Conducts initial screening assessment within five working days of assignment.
  4. Negotiates and develops a Family Support Plan/Plan of Safe Care based on identified strengths and needs of the family and the circumstances resulting in a referral to the Healthy Start program. This plan is to be created in collaboration with the parents, and is focused on strengthening parents' skills through education, counseling, and home visiting interventions.
  5. Conducts a total of 48 face-to-face Healthy Start pathway and care coordination visits each month with assigned families in an individual or group setting. Face-to-face visits are completed a minimum of once every 30 days for each client, and more often based on client's risk level, safety concerns, and individual needs.
  6. Accurately documents all case activities within 48 hours. Maintains the electronic case file in chronological order, by subject, in accordance with the standardized case file format guidelines.
  7. Submits timely referrals to services as identified throughout the assessment process. Develops and maintains knowledge of community resources, program eligibility requirements, key contact persons, emergency procedures, and waiting lists of available resources.
  8. Arranges for, attends, and participates in individual case staffings as necessary. Completes all required staffing documentation.
  9. Attend all appointments, staff meetings, trainings, seminars, workshops, etc., as necessary, and as required by the supervisor.
  10. Organize, prioritize, and complete all work assignments by the established deadlines.

Responsibilities and Expectations:

  • Courtesy: Treat customers, the public and staff with courtesy, respect and dignity and presents a positive public image.
  • Communication Skills: Keep supervisor fully informed of activities, pertinent issues, upcoming events and potential problems. Demonstrate effective oral and written communication skills in daily work.
  • Teamwork: Support the unit, department and/or organization and work with others in an effort to accomplish the goals of the unit, department and/or organization.
  • Safety: Employee makes a reasonable effort to adhere to established safety procedures and practices in the work area.
  • Training: Attend and successfully complete all mandated training courses to obtain and maintain program-specific requirements and LSF training requirements.
  • Confidentiality: Adhere to all confidentiality rules.

Benefits and Compensation:

We offer a competitive salary range of $45,000 - $55,000 per year, depending on experience, plus a comprehensive benefits package including health, dental, and vision insurance, 403(b) retirement plan, and paid time off. The estimated salary for this position is $50,000 per year.

About Us:

Lutheran Services Florida is a mission-driven organization that serves a wide range of populations in need across the state of Florida. We are committed to transforming the lives of those we serve and offering our staff opportunities for growth and professional development. If you are passionate about making a difference in the lives of families and children, please consider joining our team

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