Business Process Efficiency Specialist
4 weeks ago
We are seeking a highly organized and communicative Business Process Efficiency Specialist to streamline our project management processes and improve interdepartmental coordination at EasTec Inc. This role will serve as the critical link between our field operations, service department, and warehouse/purchasing functions, ensuring smooth information flow and efficient project execution.
Key Responsibilities:
- Act as the primary point of contact for internal communication between field operations, service coordination, and warehouse/purchasing departments.
- Collaborate closely with the Field Project Manager to understand project requirements and timelines, translating field needs into actionable tasks for other departments.
- Coordinate with the Service Coordinator to ensure service requests are properly integrated into ongoing project schedules and resource allocations.
- Liaise with the warehouse/purchasing team to ensure timely procurement and delivery of materials for projects and service calls.
- Leveraging existing centralized project tracking system, ensuring all departments have access to up-to-date information. (We primarily use Quickbase)
- Facilitate regular cross-departmental meetings to discuss project statuses, upcoming needs, and potential issues.
- Continually improve communication protocols to improve information sharing across departments.
- Review regularly generated reports on project statuses, resource utilization, and interdepartmental performance metrics.
- Identify bottlenecks in communication or processes and propose solutions to improve operational efficiency.
- Assist in the maintenance of project documentation, including schedules, change orders, and closeout procedures.
Preferred Qualifications:
- Knowledge of access control, video surveillance, and intrusion detection systems
- Bachelor's degree in Business Administration, Operations Management, or related field
- Experience with Quickbase
Compensation:
The estimated annual salary for this position is $70,000-$90,000, depending on experience. We offer a comprehensive benefits package, including Paid Time Off, Paid Holidays, 401k Safe Harbor Match, and more.
Required Skills and Qualifications:
- 3+ years of experience in project coordination or operations management, preferably in the security integration industry
- Strong understanding of project management principles and practices
- Excellent communication and interpersonal skills
- Proficiency in project management software and Microsoft Office suite
- Demonstrated ability to manage multiple priorities and deadlines
- Strong problem-solving and analytical skills
- Experience with ERP or CRM systems
- Familiarity with inventory management and purchasing processes
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