Management Trainee

5 days ago

Memphis, Tennessee, United States J.B. Hunt Transport Full time
Job Summary:

As a Management Trainee at J.B. Hunt Transport, Inc., you will be responsible for learning the management of small driver count and/or non-traditional shifts, ensuring safe and timely service movement of freight, load assignment, and providing best-in-class customer service. This role will be trained to ensure compliance with DOT regulations and will be responsible for all drivers' compliance and company regulations while working with internal and external contacts to ensure the accurate planning, routing, monitoring, and delivery of freight and loads.

Key Responsibilities:
  • Learn to build and maintain positive professional relationships with drivers and safe, reliable outside carriers to ensure seamless new carrier set-up, minimize turnover, and maximize ongoing productivity.
  • Fulfill the role of absent or unavailable personnel and participate in special projects related to optimizing fleet operations and achieving profitability.
  • Develop skills in personnel management, including training and orientation of drivers and/or employees, as well as the training and assistance with internal and third-party (customer) systems.
  • Become proficient in maximizing efficiency of fleet operations and profitability, making recommendations for continuous improvement, measuring key performance indicators, and creating, maintaining, and presenting customer-specific reporting and financial analysis through face-to-face interactions at customer locations.
  • Gain knowledge on how to manage inventory, assets, customer pools, and/or assignment of drivers to balance equipment in the market.
  • Learn to perform administrative duties such as payroll, management of the Net-Revenue budget, driver counseling, accident reviews, filing and documenting, resolving pay issues, analyzing P&L statements, invoicing, and/or creating operational or financial reports.
  • Learn to manage yard, including checking/inspecting equipment, replacing parts (like mud flaps), completing repairs, etc., and coordinating with maintenance to ensure all regular preventative maintenance services are scheduled on time and all safety-related mechanical issues are fixed for account equipment (as required).
  • Learn to work with drivers, customers, and company personnel to resolve service issues, routing and/or planning, mechanical problems, accessorial pay-related issues, etc., as they occur throughout the day and, where necessary, when on call.
  • Learn to maintain the Company's safety culture, including daily driver safety messages, monthly driver safety briefings, quarterly driver training, annual reviews, and enforce company policies to ensure DOT compliance and company safety requirements are being met.
  • Learn to assign loads and plan, route, and monitor freight movement to provide safe, on-time service and meet customer requirements, including managing freight exceptions and driver ETA adjustments based on pick-up and delivery schedules, and other environmental factors on the road.
Qualifications:

High School Diploma/GED with up to 4 years of equivalent education, experience, and training, or currently enrolled and working towards degree program(s) with up to 2 years or equivalent education, experience, and training, or Bachelor's degree with ability to work across multiple shifts, including nights and/or weekends if needed. Must be willing to travel to account, customer, and company event locations when applicable.

Preferred Qualification:

Bachelor's plus 1 year of or equivalent education, experience, and training.

Skills & Abilities:
  • Anticipate, recognize, and deal effectively with existing or potential conflicts at the individual, group, or situation level.
  • Ability to accurately analyze situations and reach productive decisions based on informed judgment.
  • Ability to adapt to changing environments.
  • Establish and maintain healthy working relationships with clients, vendors, and peers.
  • Ability to meet or exceed team/driver needs and expectations and provide excellent service in a direct or indirect manner.
  • Effective communication skills.
  • Ability to recognize, anticipate, and resolve organizational, operational, or process problems.

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