Retail Sales Associate
6 days ago
About Us
Carters, Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands.
We are a leading provider of quality clothing and accessories for infants and toddlers, with a strong commitment to customer service and community involvement.
Our brand portfolio includes Carters, OshKosh Bgosh, Skip Hop, and Little Planet, offering a wide range of products that cater to the needs of growing families.
Job Description
We are seeking a Seasonal Associate to join our team As a Seasonal Associate, you will be the first face of our brand for growing families, providing exceptional customer service and ensuring a positive shopping experience.
You will be responsible for welcoming customers, assisting with product styles and features, and resolving issues in a busy retail environment.
Responsibilities
- Welcome customers with a warm greeting and provide assistance with our product styles and features.
- Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment.
- Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience.
- Execute and expedite point of sale/register transactions.
- Complete floor replenishment and shipment as needed.
- Articulate current promotional events and the brand loyalty program, including credit, to customers.
- Minimize store loss by providing exceptional customer service and maintaining a safe, clean store.
Requirements
- A positive and solutions-oriented mindset.
- Demonstrated customer service and engagement skills.
- Effective and professional verbal and written communication skills.
- The ability to manage multiple tasks at once.
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