Server Associate

7 days ago

Charlotte, North Carolina, United States Charlotte Country Club Full time
Job Summary

We are seeking a highly skilled and experienced Server to join our team at Charlotte Country Club. As a Server, you will be responsible for providing exceptional service to our members and guests in our dining rooms, banquet facilities, and other food service venues.

Key Responsibilities
  • Provide seamless service to guests in multiple dining outlets, including banquet operations, a la carte dining, and other outlets.
  • Take orders, serve a wide variety of food and beverages, including alcohol, and make suggestions based on preferences.
  • Warmly greet each member and teammate with a smile and direct eye contact, demonstrating a strong understanding of name recognition.
  • Partner with the Culinary Team to ensure orders are successfully fulfilled in a timely manner.
  • Anticipate member and guest needs, ascertain satisfaction, and respond urgently and appropriately to all requests.
  • Ensure all orders are keyed into the point-of-sale system correctly and timely.
  • Responsible for set-up, breakdown, cleanliness, and replenishment of event spaces and dining rooms.
  • Maintain a positive attitude while demonstrating flexibility, teamwork, and strong communication.
  • Reports to work on time, in assigned neat, clean uniform, and presents professionally in adherence with Club's grooming standards.
  • Consistently uses safe and sanitary food handling practices while maintaining cleanliness at all times.
Requirements
  • Experience working in food and beverage, in upscale or fine dining establishments, with culinary and beverage (wine, beer, cocktail) knowledge is desired.
  • Must have a positive, upbeat, friendly attitude and enjoy providing exceptional personalized customer service.
  • Basic reading, writing, and computer skills are required.
  • Must be able to read, write, and speak English.
  • Must be a team player who can develop strong and positive working relationships with all co-workers.
Physical Requirements
  • Must be able to stand for long periods of time and routinely climb stairs.
  • Must be able to lift and carry 35 pounds frequently.
  • Constantly walks, stands, reaches, bends, lifts, carries, and stoops.
  • Frequently washes hands.
  • Noise level in the work environment can be occasionally loud.
  • Indoor and outdoor - ability to tolerate all seasonal weather conditions.
Benefits

Team Members at Charlotte Country Club enjoy a beautiful working environment, free meals, employee outings & events. We offer an assortment of benefits & perks such as Legal Insurance, Identity Theft, and 401(k) match with contributions from the Club.

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