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Server Associate
3 months ago
We are seeking a highly skilled and experienced Server to join our team at Charlotte Country Club. As a Server, you will be responsible for providing exceptional service to our members and guests in our dining rooms, banquet facilities, and other food service venues.
Key Responsibilities- Provide seamless service to guests in multiple dining outlets, including banquet operations, a la carte dining, and other outlets.
- Take orders, serve a wide variety of food and beverages, including alcohol, and make suggestions based on preferences.
- Warmly greet each member and teammate with a smile and direct eye contact, demonstrating a strong understanding of name recognition.
- Partner with the Culinary Team to ensure orders are successfully fulfilled in a timely manner.
- Anticipate member and guest needs, ascertain satisfaction, and respond urgently and appropriately to all requests.
- Ensure all orders are keyed into the point-of-sale system correctly and timely.
- Responsible for set-up, breakdown, cleanliness, and replenishment of event spaces and dining rooms.
- Maintain a positive attitude while demonstrating flexibility, teamwork, and strong communication.
- Reports to work on time, in assigned neat, clean uniform, and presents professionally in adherence with Club's grooming standards.
- Consistently uses safe and sanitary food handling practices while maintaining cleanliness at all times.
- Experience working in food and beverage, in upscale or fine dining establishments, with culinary and beverage (wine, beer, cocktail) knowledge is desired.
- Must have a positive, upbeat, friendly attitude and enjoy providing exceptional personalized customer service.
- Basic reading, writing, and computer skills are required.
- Must be able to read, write, and speak English.
- Must be a team player who can develop strong and positive working relationships with all co-workers.
- Must be able to stand for long periods of time and routinely climb stairs.
- Must be able to lift and carry 35 pounds frequently.
- Constantly walks, stands, reaches, bends, lifts, carries, and stoops.
- Frequently washes hands.
- Noise level in the work environment can be occasionally loud.
- Indoor and outdoor - ability to tolerate all seasonal weather conditions.
Team Members at Charlotte Country Club enjoy a beautiful working environment, free meals, employee outings & events. We offer an assortment of benefits & perks such as Legal Insurance, Identity Theft, and 401(k) match with contributions from the Club.