Ace Hardware Sales Associate
2 months ago
Job Summary
The Ace Hardware Sales Associate is responsible for providing exceptional customer service and ensuring a positive shopping experience for customers. This role involves scanning customer selections, processing payments, and answering inquiries about products and promotions.
Key Responsibilities
- Deliver superior customer service and ensure absolute customer satisfaction
- Learns and uses the GUEST program to provide personalized service
- Greet customers in a sincere and friendly manner
- Engage customers in casual conversation and show respect for their purchases
- Thank customers and maintain customer satisfaction by providing solutions to concerns
- Process customer orders accurately and efficiently
- Handle all forms of tender and coupons properly
- Packages customer purchases in an organized fashion
- Keeps work station and surrounding area clean, organized, and well-stocked
- Performs fixed activities as assigned by supervisor
- Follows all store and department policies and procedures
- Follows safety policies and procedures
Requirements
- Customer service skills
- Genuine and honest
- Money handling skills
- Ability to multi-task
Work Environment
This role requires standing, walking, and using hands to finger, handle, or feel objects. The ability to lift and/or move up to 25 pounds is also required. The work environment is moderate with occasional risk of electrical shock and exposure to outdoor weather conditions.
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